The agreement between you and Aethyx.
These Terms and Conditions ("Terms") constitute a legally binding agreement between Aethyx (a trading name of Calyx) ("Aethyx", "we", "us", "our") and the individual or entity ("Client", "you", "your") that engages Aethyx's services by submitting a booking form, signing a service agreement, or making payment.
By engaging our services, you confirm that you have read, understood, and agree to these Terms. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have authority to bind that entity.
Aethyx provides a fully managed AI automation service. We configure, deploy, and maintain autonomous AI software agents ("Agents") that perform operational tasks on behalf of clients within four defined service pillars: Social Media, Sales Pipeline, People & HR, and System Watch ("the Service").
The Service is a managed technology service. It is not:
All Agent outputs — including but not limited to social media posts, emails, lead qualifications, CV assessments, and system alerts — are generated by artificial intelligence and are provided as operational assistance only. They do not constitute professional advice of any kind.
Aethyx will use reasonable endeavours to configure and deploy the Client's Agent within 7 business days of the completion of the initial audit call and receipt of all required access credentials. This timeline is a target, not a guarantee, and may vary depending on the complexity of integrations required.
Agents operate on an automated heartbeat schedule. Aethyx maintains an approval queue through which certain high-risk actions (including sending emails and publishing social content) may be queued for review before execution. The Client may configure approval requirements at any time by contacting Aethyx.
The Client may request modifications to Agent workflows at any time. Aethyx will use reasonable endeavours to implement requested changes within 5 business days. Requests are submitted via email to hello@aethyx.in or through the agreed communication channel.
Aethyx does not guarantee 100% uptime of the Agent or the underlying infrastructure. In the event of planned or unplanned downtime, Aethyx will endeavour to notify the Client as soon as practicable.
The Client agrees to:
The Client acknowledges that the accuracy, appropriateness, and legality of Agent outputs depends in part on the quality of information, instructions, and access provided by the Client.
The Service is provided for a flat monthly retainer of ₹10,000 (Indian Rupees ten thousand) per month, or such other amount as agreed in writing. The retainer is due in advance on the first day of each service month.
Clients who have agreed to a hybrid pricing arrangement pay ₹10,000 per month plus 0.5% of monthly net profit as reported by the Client. Aethyx reserves the right to request reasonable evidence of reported figures.
Aethyx reserves the right to suspend the Service without notice if payment is not received within 14 days of the due date.
Monthly retainer fees are non-refundable except in the case of a material breach of these Terms by Aethyx.
This section is critical. Read it carefully. The Service relies on artificial intelligence language models and automation software. The Client acknowledges and agrees to all of the following.
AI-generated content — including social media posts, emails, lead qualification assessments, CV screening summaries, onboarding documents, and system reports — is generated probabilistically. It may contain errors, inaccuracies, outdated information, unintended tone, or content that is inappropriate for the Client's specific context. Aethyx does not warrant that any AI output is accurate, complete, suitable for purpose, or free from errors.
The Client is solely responsible for reviewing all AI-generated outputs before acting on them or allowing them to be published, sent, or used in any decision-making process. Aethyx strongly recommends that the Client enable approval queues for any Agent actions with external-facing consequences (sending emails, publishing posts, updating records). Where the Client disables or bypasses approval queues, they do so at their own risk.
The Client must not rely solely on AI-generated outputs for decisions with legal, financial, employment, or regulatory consequences. This includes but is not limited to: hiring and rejection decisions based on AI CV screening; business strategy decisions based on AI pipeline reports; legal compliance based on AI policy answers; security posture decisions based on AI security scan summaries.
The Service uses browser automation technology to interact with third-party platforms including LinkedIn, Instagram, Twitter/X, and others. These platforms may detect automated activity and restrict, suspend, or terminate the Client's account. Aethyx takes reasonable measures to minimise detection risk but cannot guarantee that the Client's accounts will not be affected. Aethyx is not liable for any account restriction, suspension, or termination by any third-party platform resulting from the use of the Service.
The Service connects to third-party APIs and platforms. Aethyx is not responsible for outages, errors, data loss, or changes in functionality caused by third-party services. The Client's use of any third-party platform connected to the Service remains subject to that platform's own terms of service.
To the maximum extent permitted by applicable law, Aethyx shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the Service, including but not limited to: loss of profits or revenue; loss of business or contracts; loss of anticipated savings; loss of goodwill or reputation; loss of data; damage to systems or infrastructure; or any indirect loss howsoever caused, even if Aethyx has been advised of the possibility of such damages.
Aethyx's total aggregate liability to the Client for any and all claims arising out of or in connection with the Service, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total fees paid by the Client to Aethyx in the three (3) calendar months immediately preceding the event giving rise to the claim.
Without limiting the generality of the above, Aethyx expressly excludes all liability for:
The Client acknowledges that the fees charged by Aethyx reflect the allocation of risk set out in these Terms. The limitations of liability in this Section 7 are a fundamental element of the basis on which Aethyx provides the Service.
The Client retains all intellectual property rights in the materials, brand guidelines, data, and instructions they provide to Aethyx for the purpose of configuring the Agent.
Subject to full payment of fees, AI-generated content produced by the Agent in the performance of the Service (including social media posts, email drafts, reports, and summaries) is owned by the Client upon creation. Aethyx does not retain any rights to such outputs.
Aethyx retains all intellectual property rights in the Agent configuration, workflow architecture, HEARTBEAT methodology, and operational systems used to deliver the Service. The Client does not acquire any licence to replicate, reverse-engineer, or resell Aethyx's operational systems.
Upon termination of the engagement, Aethyx will provide the Client with all Agent configuration files, workflow definitions, and credentials belonging to the Client within 14 days of the termination date. Aethyx will retain a copy for 12 months for re-engagement purposes, then permanently delete it.
Each party agrees to keep confidential all non-public information received from the other party in connection with the Service. This obligation survives termination of the engagement for a period of 3 years. Aethyx's confidentiality obligations extend to all client data, business information, and access credentials. The Client's confidentiality obligations extend to Aethyx's operational methodology, pricing structure, and technical systems.
The Client may terminate the Service at any time by providing 30 days' written notice to hello@aethyx.in. The Client remains liable for the monthly retainer fee during the 30-day notice period.
Aethyx may terminate the Service immediately, without notice, if: the Client fails to pay fees within 14 days of the due date; the Client directs the Agent to perform unlawful or harmful actions; the Client materially breaches these Terms and fails to remedy the breach within 7 days of notice; or continuing the Service would expose Aethyx to legal or reputational risk.
Upon termination, Aethyx will cease all Agent operations for the Client, return all credentials and configuration files, and issue a final invoice for any outstanding amounts. No refund of prepaid fees is due unless termination is caused by Aethyx's material breach.
These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms shall first be subject to good-faith negotiation between the parties for a period of 30 days. If unresolved, disputes shall be submitted to binding arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in Bengaluru, India. Nothing in this clause prevents either party from seeking urgent injunctive relief from a court of competent jurisdiction.
These Terms constitute the entire agreement between the parties regarding the Service and supersede all prior negotiations, representations, or agreements.
If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect.
Failure by Aethyx to enforce any provision of these Terms does not constitute a waiver of the right to enforce it in future.
Aethyx reserves the right to update these Terms at any time. Updated Terms will be posted at https://www.aethyx.in/terms-and-conditions. Continued use of the Service after an update constitutes acceptance. For material changes, Aethyx will provide 14 days' notice by email.
For any questions about these Terms:
